CONTACT US
Thank you for visiting PennestCaddy. We are committed to providing exceptional service to our users. Should you have any enquiries regarding our virtual game, your account, transactions, or any other matters, please do not hesitate to reach out to our customer support team using the details provided below.
Company Information
To comply with international transparency regulations, including European corporate disclosure requirements, our legal entity details are as follows:
- Trading Name: PennestCaddy
- Legal Entity: Brilliant Game Studios Inc.
- Company Registration Number: 1020816-7 716526298
- Registered Office Address: 814 15th St W 1 204, North Vancouver, BC V7P 1M6, Canada
- Website: www.pennestcaddy.com
Customer Support
For all support requests, billing enquiries, and general correspondence, please contact us via the following channels:
- Email Address: prairie@pennestcaddy.com
- Telephone: +1 6049840338
Response Times
Our dedicated support team endeavours to review and respond to all email enquiries within 24 hours. For urgent matters pertaining to payment processing or account security, we recommend contacting us via telephone.
Data Protection and Privacy
We take your privacy seriously. Any personal data you provide when contacting us—including your name, email address, and the contents of your message—will be processed strictly in accordance with the General Data Protection Regulation (GDPR) for our European customers, and applicable Canadian privacy legislation (such as PIPEDA). Your information will be utilised solely for the purpose of resolving your enquiry.
For comprehensive details on how we collect, process, and safeguard your personal data, please review our Privacy Policy.